Помагите голова не работает 4. Complete the sentences with the information from the text.
1. The bulk of work performed by the Front Office employees is directly
related to .
2. The Front Office is traditionally referred to the Front of the House in
which .
3. The Front Office is composed of .
4. The front desk is the term that designates the counter where the guests
.5. The front desk employees must have an authoritative knowledge of the
hotel and surrounding area, since they often have to .
6. The basic functions performed by the reception are .
7. In most cases, the front desk clerk is the first person that guests.
8. Most of the time, the desk clerk will manage a cash drawer, as well. He
or she will not usually keep much money, but will often handle
.
9. The hotel receptionist is in charge of collecting room payments and
.
10.The reservations clerk is responsible for .
11.A bellhop is a person who helps hotel guests .
12.The Front Office as well as other hotels services is on duty .
13.The front desk employees work in .
14.The staff of the day and evening shifts are: .
15.The staff of the night shift are:
