1. The head chef has to plan daily meals.
Who has to plan daily meals?
What kind of meals does the head chef have to plan?
What does the head chef have to do?
What does the head chef have to plan?
2. In a small hotel the manager may be the owner of the hotel.
Where may the manager be the owner of the hotel?
Who may be the owner of the hotel in a small hotel?
What may the manager be the owner of?
3. The concierge can book theatre tickets.
Who can book theatre tickets?
What can the concierge book?
What kind of tickets can the concierge book?
4. Hotel managers must offer hospitality to their guests.
Who must offer hospitality to their guests?
What must hotel managers offer to their guests?
Who must hotel managers offer hospitality to?
5. In some hotels the concierge may be in charge of room keys.
Where may the concierge be in charge of room keys?
Who may be in charge of room keys in some hotels?
What may the concierge be in charge of?
What kind of keys may the concierge be in charge of?
6. The receptionist must send the signed registration cards to the cashier's office.
Who must send the signed registration cards to the cashier's office?
What must the receptionist send to the cashier's office?
What kind of cards must the receptionist send to the cashier's office?
Where must the receptionist send the signed registration cards to?
7. Receptionists may take messages for the hotel guests when they are out.
Who may take messages for the hotel guests when they are out?
What may receptionists take for the hotel guests?
Who may receptionists take messages for?
When may receptionists take messages for the hotel guests?
8. The concierge has to speak different foreign languages to the hotel guests.
Who has to speak different foreign languages to the hotel guests?
What does the concierge have to do?
What kind of languages does the concierge have to speak?
Who does the concierge have to speak different foreign languages to?
9. The front office employees must speak foreign languages because
they have to help guests from other countries.
Who must speak foreign languages to help guests from other countries?
What kind of employees must speak foreign languages?
What must the front office employees do?
Why must the front office employees speak foreign languages?
10. Booking clerks have to answer a lot of phone calls.
Who has to answer a lot of phone calls?
What kind of clerks have to answer a lot of phone calls?
What do booking clerks have to do?
How many phone calls do booking clerks have to answer?
11. The front desk clerks can help visitors in many ways.
Who can help visitors in many ways?
What kind of clerks can help visitors in many ways?
What can the front desk clerks do?
Whom can the front desk clerks help in many ways?
How can the front desk clerks help visitors?
12. The receptionist must help guests with the hotel formalities.
Who must help guests with the hotel formalities?
What must the receptionist do?
Whom must the receptionist help?
What must the receptionist help guests with?
What kind of formalities must the receptionist help guests with?
13. The assistant manager can manage the hotel when the general manager is absent.
Who can manage the hotel when the general manager is absent?
What kind of manager can manage the hotel when the general manager is absent?
What can the assistant manager do when the general manager is absent?
When can the assistant manager manage the hotel?
14. The concierge must help guests with letters and packages.
Who must help guests with letters and packages?
What must the concierge do?
Whom must the concierge help with letters and packages?
What must the concierge help guests with?
A. Complete the text with the words in the box.
.shouted ,hiking ,amazed ,suddenly smelt, fainted ,strange ,stupid ,nature experience.
Last summer, I spent two months in Australia. I really wanted to visit the famous Australian Outback and enjoy its (1) nature. So, I stayed with a friend out in the middle of nowhere. On the first day. I went (2) hiking on my own. I was walking past some trees when I heard a (3) strange noise. (4) Suddenly, I saw a camel coming towards me. I was (5) amazed and frightened, too. It was huge. l (6) shouted for help, but that was a (7) stupid idea because I was alone. The camel came nearer, put its head next to mine and (8) smelt my hair. It was so horrible that I (9) fainted. When I woke up, it wasn't there. I thought maybe it was a dream, but my friend told me there were lots of camels living in the area. I never knew. It was quite an (10) experience.
