Dear Mr Murray,
Please accept our apologies for the recent problems you had regarding our delivery service.
Our company recently had experienced some problems with the software. The vendor has since applied a patch, and our systems are now 100% functional. Please be assured that you will receive your order not later, than the day after tomorrow.
To compensate for the inconvenience caused we have applied a 20% discount on equipment you ordered. We value your custom highly.
Sincerely,
Nick Harley
Customer Service Manager
Перевод:
Уважаемый Г-Н Мюррей,
Приносим свои извинения за недавние проблемы, связанные с нашей службой доставки.
Наша компания недавно испытала некоторые проблемы с программным обеспечением. С тех пор поставщик применил патч, и наши системы теперь на 100% функциональны. Будьте уверены, что вы получите свой заказ не позднее, чем послезавтра.
Для компенсации причиненных неудобств мы применили скидку 20% на заказанное вами оборудование. Мы оцениваем вашу таможню сильно.
Искренне,
Ник Харви
Менеджер По Обслуживанию Клиентов
1. By the time he came we had discussed the strategy of sales.
2. Last month we went to the conference in Kyiv.
3. Did they give lecture on Monday?
4. I had posted the letter by that time.
5. We had translated the text before we handled control papers to the teacher.
6. They stayed in this hotel yesterday.
7. The boy had studied English before he entered the university.
8. How many days (
did they work last week?
Task 2. Use the correct form of the verb (use the Past Perfect).
1. We had discussed the strategy before the representatives from the rival company came.
2. She hadn't told me about her problems before I asked her myself.
3. We had prepared all the reports by the end of last month.
4. We had failed to finish the project by the deadline because of bad weather conditions.
Task 3. Choose the correct form of verbs in brackets (the Past Simple or the Past Continuous Tense).
1. Yesterday at 10 am. we were discussing important questions.
2. Last week our department sold a huge quantity of goods.
3. When I was speaking, she was looking in the window.
4. Who was standing near the shop when we passed by?
5. It were snowing when I went out.
6. Yesterday he called me on the way home.
7. Two days ago my colleague looked for me in order to ask something.
8. What were you doing yesterday at 7 p.m.?
