SERVICE 1. B. Selling the service
1. Fill in the gaps with an appropriate modal verb.
Dialogue1.
Excuse me a) … you like tea or coffee while you are waiting?
OFFER, REQUEST,
SUGGESTION
- Hmm, that would be lovely, Coffee
please.
- How b) … you like your coffee? - Strong, without sugar. - Ok. It's one coffee. I c) … be right
back,
Dialogue2. - Hey, a) … you help me? - Sure, how b) … I help you? - Do you know how to copy a CD? Sure, I know how to copy a CD. I want to make a CD of my favorite songs. OK, No problem. I can do that. It's easy.
- Thanks. I c) … … pay you.
You don't need to pay me. It's my pleasure.
- Thanks. Is there anything I d) …
do to help?
use:
For offering some help we use: Can - Can I help you? Shall - Shall I help you? Will - I will do that for you.
For offering food or drink we Would/like - Would you like
coffee?
Will/Won't - Won't you have
something to eat?
Imperatives (informal) - Have a
biscuit.
For making requests we use: Can (basic requests) - Can you pass the juice? Could (more polite) - Could you help me with this
task, Mr. Johnson?
Would+you+mind+V+ing? (more polite) - Would you mind opening the window?
- Where are the CDs you wanted to сору?
Dialogue3. - a) … we go out at the weekend - That's a good idea. I'm bored.
Then, we b) … … go to the beach.
- We always go to the beach. c) …
do something different.
- d) … … camping? - Oh, Great idea. - Do you have a tent? - No, but I e) … borrow a large one
For making suggestions we use: Could - We could go for a walk
after work if you like.
Shall - Shall we take a 15 minute
break?
We also can use Lat's+Verb How about+V+ing…? Why don't we+ Verb? to express suggestions. - Let's go out
How about going out? - w - Why don't we go out?
from my friend.
94
2. Pairwork. Make up dialogues for the given situations.
HOW
CAN
you

заголовок - The City of the Future. In the future people will live in smart homes with robots-helpers. There will be no shops in cities: people will buy everything on the Internet. Robots will clean the streets of the city and drive cars. There will be a lot of green parks witn sports grounds, children's playgrounds and zoos Transport will travel above the ground or underground. All cars will be electric. People will build factories and plants far away from cities. The air in the cities will be clean.

русский: заголовок - Город будущего В будущем люди будут жить в умных домах с роботами В городах не будет магазинов: люди будут покупать все в Интернете. Роботы будут убирать улицы города и водить машины. Здесь будет много зеленых парков со спортивными площадками, детскими игровыми площадками и зоопарками. Транспорт будет передвигаться над землей или под землей. Все автомобили будут электрическими. Люди будут строить фабрики и заводы вдали от городов. Воздух в городах будет чистым.

заголовок - The City of the Future. In the future people will live in smart homes with robots-helpers. There will be no shops in cities: people will buy everything on the Internet. Robots will clean the streets of the city and drive cars. There will be a lot of green parks witn sports grounds, children's playgrounds and zoos Transport will travel above the ground or underground. All cars will be electric. People will build factories and plants far away from cities. The air in the cities will be clean.

русский: заголовок - Город будущего В будущем люди будут жить в умных домах с роботами В городах не будет магазинов: люди будут покупать все в Интернете. Роботы будут убирать улицы города и водить машины. Здесь будет много зеленых парков со спортивными площадками, детскими игровыми площадками и зоопарками. Транспорт будет передвигаться над землей или под землей. Все автомобили будут электрическими. Люди будут строить фабрики и заводы вдали от городов. Воздух в городах будет чистым.