Перевести на язык management all organisations, whether small or large, have to be managed. management means the planning, controlling, directing and coordinating of various ideas, activites and programmes in order to achieve a stated objective. this means that there is a need for people with special abilities and skills. the main responsibility of the senior managers of any business is decision-making. these decision are connected with planning., organising, directing and controlling the work to be done. planning has to be undertaken at all levels of management. an organisation without proper plans is like a ship without a rudder. managers have to decide what to produce, how it should be produced, and for whom. this is at the centre of the planning process. the operation also involves: 1 estimating what resources will be needed, 2 considering what problems are likely to arise, 3 deciding how these can best be overcome.